Case Manager®

Software that makes complex case management simple

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Used by more than 15,000 case workers to generate two million cases per year. Case Manager is the leading Case Management software solution.

With three editions, there’s a version of Case Manager to suit everyone:

Typically used by charities and small organisations with up to ten users

Typically used by charities and small organisations with up to ten users

Our most popular edition; for larger organisations or more complex cases

Our most popular edition; for larger organisations or more complex cases

For large teams and those with complex requirements

For large teams and those with complex requirements

Case Manager helps you to provide exceptional service to your clients, while ensuring that you comply with all relevant standards and providing rich business intelligence:

  • Advise

    ADVISE

    Provide your clients with the best possible advice, with access to all your data and a system which is easily configured to reflect the latest information and legislation.

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  • Support

    SUPPORT

    Help clients complete forms, access the help they need and arrange and manage appointments – even with third parties. Generate communications including email, SMS and letters automatically to provide the best possible service.

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  • Comply

    COMPLY

    Configure Case Manager easily to make sure the advice and support your team gives complies with the latest legislation and guidelines. Case Manager is secure – it’s used by Government, Police and Local Authorities and complies with the highest levels of data security requirements.

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  • Improve

    IMPROVE

    In these times where we all need to do more for less, see your teams’ effectiveness and efficiency increase significantly and report your performance to managers, shareholders or funding bodies with our easy to use reports and dashboards.

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“From the outset we were impressed by Case Manager. The FCDO required a globally secure, agile and reliable data handling system, compatible with other secure Government systems. IIZUKA took the time to understand our needs, worked collaboratively with us and delivered within a challenging timescale.”

Project Manager, Foreign , Commonwealth & Development Office