CASE STUDIES

Used by more than 15,000 case workers to generate two million cases per year. Case Manager is the leading Case Management software solution.

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Jo Dempster-Fowle 20/11/2018 Jo Dempster-Fowle 20/11/2018

FCO: Increasing speed of service in a secure environment

The legalisation team at the FCO checks the validity of official documents such as birth and marriage certificates by comparing the signature against official records.

Jo Dempster-Fowle 17/08/2016 Jo Dempster-Fowle 17/08/2016

FCO: Using Case Manager to manage Consular cases worldwide

The FCO needed a new system to help manage the consular side of the business, supporting British Nationals who live, work and travel overseas. They implemented Case Manager in February 2016.