Drive: Recording, reporting and controlling access to complex, sensitive information across organisations
Drive is an intensive intervention that works with high-harm perpetrators of domestic abuse – the people who pose the greatest risk of serious harm or murder to people they are in intimate or family relationships with.
In working with high-harm perpetrators, Drive aims to reduce abuse and increase victim, survivor, and children’s safety. Drive has been developed as part of a partnership between Respect, SafeLives and Social Finance in collaboration with MOPAC, PCCs, local authorities, and service providers in areas throughout England and Wales.
The project aims to reduce the number of domestic abuse victims and prevent abuse by disrupting, challenging, and where possible, changing, the behaviour of perpetrators. Drive challenges the central narrative surrounding domestic abuse, asking “why doesn’t he stop?” instead of “why doesn’t she leave?”
The issues
The Drive project began as a pilot study in three geographic areas, assessing the effectiveness of a new approach to reducing abuse by focusing on perpetrators. As the project grew and expanded to five new sites IIZUKA was approached by the Drive partnership, to provide their case manager software.
They needed case management software which was secure and reliable, and which would allow Drive service providers to record detailed case level information and report complex information as quickly and simply as possible. Case Manager was a clear front-runner, with IIZUKA being ISO 27001 and Cyber Essentials plus accredited and all staff being SC cleared.
The Solution: Case Manager
Drive were particularly impressed with IIZUKA’s approach to design specification, the extent to which the system could be tailored to the project’s needs, and the speed at which IIZUKA were able to build the system.
The software allows Drive to manage who has access to data, so that Case Managers in different areas only have access to the data they need to see. This is clearly vital, as the data collected is extremely sensitive.
Case Manager’s workflow capability allows Drive to record every step of the case from referral to outcomes and ensures that case decisions are signed-off by the appropriate manager. Case Manager allows sites to monitor many aspects of a case, including but not limited to: service users engagement, levels of abuse and risk, perpetrator needs and criminal history, and report on these accordingly.
Client feedback
“The team at IIZUKA are a pleasure to work with and have been really responsive throughout development. They’ve been great at identifying and proactively solving problems we didn’t even foresee. We’ve ended up with a comprehensive system that meets all of our core needs.”
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